Frequently Asked Questions (FAQs)

Q: How do I schedule a tour? Do you accept walk-ins?

A: You can schedule a tour by calling the Leasing Office at 703.372.5799 or submitting a contact form on our website. Walk-ins are welcome, but we do recommend scheduling a tour.

 

Q: How do I apply for an apartment?

A: To apply for an apartment, you will go to BelvoirSquare.com. Once on the website, you will click the ‘Apply’ button on the top righthand side of the page. Then, you will create an account to begin the application process.

 

Q: Who needs to apply?

A: Anyone over the age of 18 must apply and will undergo our standard background screening.

 

Q: Are there any upfront fees?

A: To submit your application, we require a $50 application fee per applicant and a $250 holding fee (*refundable up to 72 hours after applying) to take the apartment off the market. This holding fee will roll over to your security deposit at move-in. We also require a $500 administrative fee due at move-in.
 

Q: What documents can I use to provide proof of income?

A: We require 3 months’ worth of pay verification which can be shown in the form of an employee offer letter, pay stubs, or military orders. If you have income from several sources or are not sure what documentation you should provide, our Leasing Office will be happy to help.

  

Q: How will I know if my application has been approved?

A: After your application is submitted, the Leasing Office will be in touch with you through the processing of your application. We will contact you via phone or email with your approval status and next steps for securing a lease.

 

Q: Do you offer short term leases?

A: Yes, the shortest lease term we offer is 6 months. There is a premium of $200 per month for all leases between 6 and 11 months.

 

Q: How can I pay rent and when is it due?

A: Rent is due on the first of the month, every month. Please note you will not receive a bill. Rent can be paid online via the Resident Portal with an e-check, credit, or debit card. You can also bring a paper check to the Leasing Office.

 

Q: What utilities are included in rent?

A: No utilities are included in rent. Everything is individually metered, so you will only pay for what you have used. Water, sewage, and trash removal will be billed directly to your Resident Portal. Residents are required to set up their own electric accounts prior to move-in.

 

Q: Do you offer furnished apartments?

A: We do not offer furnished apartments. However, if you are interested in furnishings, we would be happy to direct you to local furniture rental companies.

 

Q: Is parking available?

A: Yes, we have a covered parking garage at the center of the community, allowing you to park on the same floor as your apartment. It is available at a rate of $25 per month for the first car, and $50 per month for the second car. We also offer reserved parking spaces for $75 per month.
 

Q: Is on-site laundry available?

A: Yes, every apartment comes with a full-size washer and dryer.

 

Q: Do you allow pets?

A: Yes, we are a pet friendly community. We welcome up to 2 pets per apartment with a $400 non-refundable fee for the first pet and $300 for the second pet. Pet rent is an additional $50 per month, per pet. Please contact the office for weight limits and a complete list of breed restrictions.

 

Q: Is access to the building secured?

A: Yes, we have a fully secured property with an electronic fob entry system. The elevators are also secured access.
 

Q: Can I reserve the building's social room?

A: Yes, you can reserve the game room for $150 for 4 hours. If you would like to reserve the game room, lounge, and dining area, it is $300 for 4 hours.

   

Q: What will I need to provide before I can move into my apartment?

A: We do have a checklist that we provide to every applicant that details all information needed before move-in. We require renter’s insurance, your utility account number, photo ID, and shot records and picture for any pets, if applicable.

 

Q: How can I submit a maintenance request?

A: You can submit your maintenance request online via your Resident Portal, over the phone, or in person at the Leasing Office.

 

Q: What do I do if I have a maintenance emergency?

A: If you have an emergency during normal business hours, please call or visit the Leasing Office. If you have an after-hours maintenance emergency, you will need to call 703.372.5799 and follow the prompts. An on-call maintenance technician will then be dispatched.

 

Q: I want to renew my lease. What do I need to do?

A: The Leasing Office will provide you with a lease renewal 90 days before the end of your lease. You can electronically sign the renewal through your Resident Portal. If you want to renew your lease and need assistance, the Leasing Office will be happy to help.
 

Q: I will be moving out. What do I need to do?

A: We require a 60-day notice to vacate. If you wish to leave at the end of your lease, you will need to complete a Notice to Vacate form which can be picked up in the Leasing Office or emailed.